Bridging the citizen gap : Bureaucratic representation and knowledge linkage in (international) public administration

Eckhard, Steffen

Bridging the citizen gap : Bureaucratic representation and knowledge linkage in (international) public administration

Dateien

Eckhard_2-1la14dl90jmlt2.pdfGröße: 2.37 MBDownloads: 304

Datum

2021

Open Access-Veröffentlichung

Open Access Hybrid

Sammlungen

Politik- und Verwaltungswissenschaft
Exzellenzcluster "Die politische Dimension von Ungleichheit"

Publikationstyp

Zeitschriftenartikel

Publikationsstatus

Published

Erschienen in

Governance. Wiley. 2021, 34(2), pp. 295-314. ISSN 0952-1895. eISSN 1468-0491. Available under: doi: 10.1111/gove.12494

Zusammenfassung

Bureaucratic representation theory holds that civil servants are not “neutral” in a Weberian sense. Bureaucrats are thought to “actively” represent their communities by trying to make them better off. This article proposes an alternative understanding of individual behavior in representation that emphasizes knowledge sharing instead of patronage, but leads to similar outcomes: Their societal background provides officials with advanced social knowledge about the group(s) they represent, including both informational knowledge (facts about culture, history, politics) and relational knowledge (how people interact). Bureaucratic knowledge linkage is the process of sharing information and managing relations internally and with citizens. An extreme case serves to illustrate knowledge linkage empirically: Survey data from an international organization yield high levels of knowledge asymmetries within staff bodies and subsequent observation of knowledge linkage mechanisms. In generalizing findings, the risks (knowledge distortions) and benefits (attaining public value) of knowledge linkage are discussed for both international and domestic administrations.

Fachgebiet (DDC)

320 Politik

Zitieren

ISO 690

ECKHARD, Steffen, 2021. Bridging the citizen gap : Bureaucratic representation and knowledge linkage in (international) public administration. In: Governance. Wiley. 2021, 34(2), pp. 295-314. ISSN 0952-1895. eISSN 1468-0491. Available under: doi: 10.1111/gove.12494

BibTex

@article{Eckhard2021-04Bridg-48830,
  year={2021},
  doi={10.1111/gove.12494},
  title={Bridging the citizen gap : Bureaucratic representation and knowledge linkage in (international) public administration},
  number={2},
  volume={34},
  issn={0952-1895},
  journal={Governance},
  pages={295--314},
  author={Eckhard, Steffen}
}

RDF

<rdf:RDF
    xmlns:dcterms="http://purl.org/dc/terms/"
    xmlns:dc="http://purl.org/dc/elements/1.1/"
    xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#"
    xmlns:bibo="http://purl.org/ontology/bibo/"
    xmlns:dspace="http://digital-repositories.org/ontologies/dspace/0.1.0#"
    xmlns:foaf="http://xmlns.com/foaf/0.1/"
    xmlns:void="http://rdfs.org/ns/void#"
    xmlns:xsd="http://www.w3.org/2001/XMLSchema#" > 
  <rdf:Description rdf:about="https://kops.uni-konstanz.de/server/rdf/resource/123456789/48830">
    <dspace:isPartOfCollection rdf:resource="https://kops.uni-konstanz.de/server/rdf/resource/123456789/42"/>
    <dc:date rdf:datatype="http://www.w3.org/2001/XMLSchema#dateTime">2020-02-26T12:11:52Z</dc:date>
    <dcterms:isPartOf rdf:resource="https://kops.uni-konstanz.de/server/rdf/resource/123456789/42"/>
    <dc:language>eng</dc:language>
    <dcterms:hasPart rdf:resource="https://kops.uni-konstanz.de/bitstream/123456789/48830/1/Eckhard_2-1la14dl90jmlt2.pdf"/>
    <dcterms:title>Bridging the citizen gap : Bureaucratic representation and knowledge linkage in (international) public administration</dcterms:title>
    <foaf:homepage rdf:resource="http://localhost:8080/"/>
    <dcterms:rights rdf:resource="http://creativecommons.org/licenses/by/4.0/"/>
    <dcterms:abstract>Bureaucratic representation theory holds that civil servants are not “neutral” in a Weberian sense. Bureaucrats are thought to “actively” represent their communities by trying to make them better off. This article proposes an alternative understanding of individual behavior in representation that emphasizes knowledge sharing instead of patronage, but leads to similar outcomes: Their societal background provides officials with advanced social knowledge about the group(s) they represent, including both informational knowledge (facts about culture, history, politics) and relational knowledge (how people interact). Bureaucratic knowledge linkage is the process of sharing information and managing relations internally and with citizens. An extreme case serves to illustrate knowledge linkage empirically: Survey data from an international organization yield high levels of knowledge asymmetries within staff bodies and subsequent observation of knowledge linkage mechanisms. In generalizing findings, the risks (knowledge distortions) and benefits (attaining public value) of knowledge linkage are discussed for both international and domestic administrations.</dcterms:abstract>
    <dc:creator>Eckhard, Steffen</dc:creator>
    <bibo:uri rdf:resource="https://kops.uni-konstanz.de/handle/123456789/48830"/>
    <void:sparqlEndpoint rdf:resource="http://localhost/fuseki/dspace/sparql"/>
    <dcterms:available rdf:datatype="http://www.w3.org/2001/XMLSchema#dateTime">2020-02-26T12:11:52Z</dcterms:available>
    <dspace:hasBitstream rdf:resource="https://kops.uni-konstanz.de/bitstream/123456789/48830/1/Eckhard_2-1la14dl90jmlt2.pdf"/>
    <dc:contributor>Eckhard, Steffen</dc:contributor>
    <dcterms:isPartOf rdf:resource="https://kops.uni-konstanz.de/server/rdf/resource/123456789/43613"/>
    <dc:rights>Attribution 4.0 International</dc:rights>
    <dspace:isPartOfCollection rdf:resource="https://kops.uni-konstanz.de/server/rdf/resource/123456789/43613"/>
    <dcterms:issued>2021-04</dcterms:issued>
  </rdf:Description>
</rdf:RDF>

Universitätsbibliographie

Ja

Begutachtet

Ja