Training: Optimierung persönlicher und telefonischer Reklamationsgespräche
Download full text files
Additional Services
Statistics
| Author: | Reinhard Fiehler |
|---|---|
| URN: | urn:nbn:de:bsz:mh39-46221 |
| ISBN: | 3891723512 |
| Parent Title (German): | Trainingspraxis |
| Publisher: | Bachem |
| Place of publication: | Köln |
| Editor: | Christof Obermann, Frank Schiel |
| Document Type: | Part of a Book |
| Language: | German |
| Year of first Publication: | 1997 |
| Date of Publication (online): | 2016/02/11 |
| Publicationstate: | Veröffentlichungsversion |
| Reviewstate: | (Verlags)-Lektorat |
| GND Keyword: | Kommunikationstraining; Reklamation; Telefonieren |
| First Page: | 39 |
| Last Page: | 56 |
| DDC classes: | 400 Sprache / 410 Linguistik |
| Open Access?: | ja |
| Leibniz-Classification: | Sprache, Linguistik |
| Linguistics-Classification: | Gesprächsforschung / Gesprochene Sprache |
| Licence (German): |  Urheberrechtlich geschützt |