Introducing Lean Six Sigma to a German Municipality: an Action Research Report
This research aims to expand the knowledge about Lean Six Sigma (LSS) implementation in the public sector. By analyzing an LSS improvement initiative in a German municipality, examples of success, barriers and challenges are discussed. A comparison with literature regarding the production and servic...
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| FB/Einrichtung: | FB 04: Wirtschaftswissenschaftliche Fakultät |
| Dokumenttypen: | Artikel |
| Medientypen: | Text |
| Erscheinungsdatum: | 2018 |
| Publikation in MIAMI: | 04.09.2018 |
| Datum der letzten Änderung: | 16.04.2019 |
| Angaben zur Ausgabe: | [Electronic ed.] |
| Quelle: | International Journal of Lean Six Sigma, 9 (2018) 2, pp. 221–237 |
| Schlagwörter: | Lean Six Sigma; Public Administration; Municipality; Local Government; Action Research; Case Study |
| Fachgebiet (DDC): | 330: Wirtschaft |
| Rechtlicher Vermerk: | © Emerald Publishing Limited 2018 |
| Lizenz: | InC 1.0 |
| Sprache: | English |
| Anmerkungen: | Die Veröffentlichung erfolgt gemäß des Open-Access-Richtlinien des Verlages Emerald Publishing. |
| Format: | PDF-Dokument |
| URN: | urn:nbn:de:hbz:6-37159550785 |
| Weitere Identifikatoren: | DOI: 10.1108/IJLSS-02-2017-0019 |
| Permalink: | https://nbn-resolving.de/urn:nbn:de:hbz:6-37159550785 |
| Onlinezugriff: | artikel_kregel_2018.pdf |
This research aims to expand the knowledge about Lean Six Sigma (LSS) implementation in the public sector. By analyzing an LSS improvement initiative in a German municipality, examples of success, barriers and challenges are discussed. A comparison with literature regarding the production and service sectors unfolds similarities and differences.