- AutorIn
- Prof. Thomas Günther
- Dr. Michael Grüning
- Titel
- On the Selection of Measures to Quantify Organisational Performance
- Zitierfähige Url:
- https://nbn-resolving.org/urn:nbn:de:swb:14-1060061708937-95847
- Übersetzter Titel (DE)
- Auswahl von Messgrößen zur Quantifizierung Organisationaler Leistungsfähigkeit
- Schriftenreihe
- Dresdner Beiträge zur Betriebswirtschaftslehre
- Bandnummer
- No. 65/02
- Abstract (EN)
- In the last decade measuring a company´s performance exclusively financially has been heavily criticised. Consequently, different performance measurement systems including the Balanced Scorecard, the Performance Pyramid, and the Quantum Performance were developed, discussed and implemented in industry. Besides the financial perspective, additional perspectives (e.g. customers, processes, employess, etc) have been considered. Organisational performance is assumed to be a multidimensional phenomenon today. Hence one important aspect of the discussion of several concepts of performance measurement has been the selection of the right measures. This paper focused the problemof measuring multidimensional organisational performance. Based on the multitask agency theory we enhanced the approaches of Holmstrom/milgrom and Austin by introducing extrinsic and intrinsic motivation, cost of measurement and uncertainty of measurement into the model.
- Freie Schlagwörter (DE)
- Performance-Messung, Principal-Agent-Theorie
- Freie Schlagwörter (EN)
- PerormanceMeasurement, principal-agent-theory
- Klassifikation (DDC)
- 17
- Klassifikation (RVK)
- QT 135
- Normschlagwörter (GND)
- Agency-Theorie, Leistungsbewertung, Performance
- Publizierende Institution
- Technische Universität Dresden, Dresden
- URN Qucosa
- urn:nbn:de:swb:14-1060061708937-95847
- Veröffentlichungsdatum Qucosa
- 05.07.2003
- Dokumenttyp
- Forschungsbericht
- Sprache des Dokumentes
- Englisch
- Lizenz / Rechtehinweis